Questions?
Please read the FAQs below. If you can't find the answer you are looking for, contact us at support@hydrinco.com
Bottle & Sleeve
Our water bottles can hold up to half a gallon of water (74 oz) or 2.2 liters!
We designed our water jugs with your health in mind. All of our water bottles are made from the highest quality food-grade PETG plastic & BPA free for more durability & long lasting use.
The 5mm premium neoprene protective sleeve is to eliminate water bottle sweat and keeping it cool and fresh for few hours.
No our bottles are NOT dishwasher-safe. We recommend hand washing with brush, warm water and soap.
YES. The neoprene protective sleeve is machine washable. We recommend washing on cold with items of similar color. We also recommend taking off the carrying strap before washing!
Yes. Made with food-grade PETG plastic. The mission is to help reduce the amount of plastic waste by offering a sustainable and reusable alternative to disposable water bottles.
We stand by our brand & offer interactive customer support to guarantee your satisfaction. Our guarantee starts before executing your purchase & continues post-purchase. In addition, Our water bottles come with a 12-month manufacturer defect warranty. If there is any problem, reach out to info@hydrinco.com, and we will handle it immediately.
Shipping & Returns
Hydrin offers free standard shipping for our customers in the United States and Canada on all orders over $50. Once your order has been placed, you will receive an order confirmation email with a tracking number.
Generally takes 1-2 business days to ship. Shipping time may differ due to online sales, new product releases and holiday seasons.
Please visit our Returns page here: Return Page